Our Services

• A short first session where the child meets the supervisor

• The process is explained in simple, age-appropriate language

• Helps the child understand what will happen before visits begin
   

​  ✓  Gentle Introduction before full contact

​  ✓  Reduces anxiety 

​  ✓  Child focused approach ​

• Contact occurs via video call with a supervisor present

• Supervisor remains online for the full session

• Supports safe and appropriate communication

​  ✓  Accessible from separate locations
​  ✓  Structured and monitored
​  ✓  Suitable for distance or interim arrangements

• Services delivered strictly in line with Court Orders

• May include affidavits or court attendance if required
   

​  ✓  Court-compliant
​  ✓  Affidavits available
​  ✓  Professional court attendance

• The child spends time with a parent in the community

• A supervisor remains present for the full session

• Sessions follow Court Orders or agreed arrangements

​  ✓  Community locations (parks, cafes)
​  ✓  No long waitlists

​  ✓  Flexible scheduling

• Factual notes recorded after each session​

• Includes attendance, timing and key interactions observed

• No opinions or recommendations included

​
  ✓  Clear and structured

​  ✓  Detailed documentation

​  ✓  Provided within 48 hours

​  ✓  Suitable for legal processes

• Where additional support is needed, we connect families with trusted professionals

• May include counselling, parenting programs or specialist services

​

​  ✓  Strong professional networks

• One parent drops the child at the agreed location

• After a short buffer, the other parent collects so that parents do not see or speak to each other

• Conducted in line with Court Orders or agreements
   

​  ✓  Can be held at practical locations (e.g. McDonald’s carparks with CCTV)​

• Completed before any in-home contact

•  Reviews environment and safety considerations

• Determines whether home visits are appropriate
   

​  ✓  Safety-focused

​  ✓  Risk-aware

• Independent, private Children’s Contact Service

• Fully mobile – no fixed centre

• Intake and risk review completed before service

​  ✓  ​Faster commencement
​  ✓  Community-based delivery